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Please
click on the following quick links to view the topic:
Placing
An Order:
Our online store is reliable, safe and easy. If
you have any questions, please let us know.
Payment:
We accept Visa, Mastercard, American Express and
Discover credit cards via the following options:
- Via our secure online shopping cart with our payment
process of PayPal
- Via fax using our secure online shopping cart
and sending the completed order form to us at 1-518-384-2590
We can also accept personal checks and money orders.
In the event you use a personal check or money order,
they must be made payable to 'Bridal Bureau, LLC'
or they will be returned and have to be re-issued.
Please mail to us at:
My Wedding Market
PO Box 2592
Glenville, NY 12325-0592
All orders by check or money order will be processed
once the check clears.
Ordering
Samples:
For those who like to see before buying, samples
of many of the favors are available for purchase
to those in the United States and Canada. Simply
enter the quantity of 1 into your cart for any favor
that doesn't have a required minimum.
Sales
Tax:
Since our corporate offices are in New York State,
we are required to collect 8% sales tax (before
S+H) for customers in NYS.
Shipping
and Handling:
- Favors and non-personalized gifts ship on average
in 2-4 business days from the date your order is
placed
- Personalized items ship within 7-10 business days
- In the event an item is out of stock or backordered,
we will contact you via email
- Orders ship either via UPS or USPS Priority Mail,
each of our product descriptions let you know how
the item ships
- All orders over $200 receive free shipping every
day
- Orders shipping to Alaska, Hawaii and Canada do
not qualify for free shipping
Our
rates for shipping are:
Within
the United States:
(lower 48)
up to $40: $6.95
$40.01 - $60: $8.95
$60.01 - $80: $11.95
$80.01 - $200: $14.95
over
$200 : Free |
Within
Alaska and Hawaii:
up to $40: $11.12
$40.01 - $60: $14.32
$60.01 - $80: $19.12
$80.01 and up: $23.92 |
Within
Canada:
(in USD)
up to $40: $13.90
$40.01 - $60: $17.90
$60.01 - $80: $23.90
$80.01 and up: $29.90 |
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International
Orders:
At this time, we do not ship internationally.
Order Inquiries:
If you have any questions regarding your order,
please email info@myweddingmarket.com 24 hours a
day, 7 days a week
Delivery:
We ship to residents within the United States, and
Canada. You will be contacted via email with a tracking
number once your package has been shipped via UPS.
On the checkout page, you can specify a must have
by date - we will use this date to make sure your
items arrive to you in time. We are not responsible
for lost or stolen packages that have been documented
as delivered.
Some of our suppliers will be shipping directly
to you which can result in your order arriving in
multiple deliveries.
Returns
and Exchanges:
If the item(s) you have received are incorrect,
please contact us immediately so we can resolve
the problem. All returns need to be taken care of
within 7 business days from receipt of the goods.
Please contact us immediately to obtain a return
authorization number. We cannot accept any returns
without a return authorization number. Once a return
is authorized, we will refund your payment less
any shipping charges within 30 days. Please note:
if you received free shipping on your purchase,
we will deduct the shipping fees we had to incur
to ship the products to you. If possible, please
return the item(s) in their original box. If this
can't be done, the returned items need to be in
a corregated brown box and the returned items need
to be unused and in the original packaging to receive
your refund. We must receive the return within 14
days from the day the return authorization was issued.
We reserve the right to reject any returns and exchanges
that do not meet these conditions.
We
cannot accept returns on the following items:
- Customized and Personalized
Items
(unless there was a mistake on our part - ex. incorrect
personalization on tags, wrong ribbon color, etc.)
- If an item is damaged in transit, it can be exchanged
and the the order will be fulfilled for no additional
charge. The customer must return the damaged merchandise;
it is no cost to them, a UPS driver will automatically
come to take the package away at no cost.
For any other questions, please contact us at: info@myweddingmarket.com |
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